SHIPPING LOGISTICS AND SERVICES
- Can I request specific collection and delivery dates for my shipment?
- Why does my quote include additional packing if I did not request that service?
- What is a "Double Blind" shipment?
- What is the maximum size for shipping via Parcel or Freight?
- I am not sure what packaging is needed - can you provide a recommendation?
- Can you quote on projects with more than two locations?
- Do you offer transit insurance? If so, what is covered?
- How do I file an insurance claim?
- How do I book insurance? How can I tell if insurance is included?
- How do I request a copy of the Insurance Certificate?
- Will you automatically do a condition report at collection and/or delivery?
- Can I add transit insurance now that the work has been collected?
DELIVERY & INSTALLATION SERVICES
- ARTA Self Ship
- Can the handlers delivering my shipment assist with moving other works on site?
- Can you fabricate a cleat or spacer?
- Will you bring the hardware for installation?
- Do you bring ladders for installation?
- Is installation and/or assembly included?