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  1. ARTA
  2. Using the ARTA Dashboard
  3. Navigating the Platform

Navigating the Platform

  • Why does my shipment have an exception?
  • How do I request a quote?
  • I paid for my shipment. Why is it Pending?
  • What is a Custom Request and how do I submit one?
  • Booking Self Ship via the ARTA Dashboard
  • What happens if my quote request is disqualified?
  • What does it mean when a Quote Request is “Closed”?
  • Do ARTA’s rates expire?
  • How does the search feature work?
  • How do I configure email notifications?
  • How do I invite other team members to join my Organization? What are role assignments?
  • What is the status of my shipment?
  • Once I’ve received a quote, can I make edits to my request prior to booking a shipment?
  • What if I have too many items to add individually to the request form?
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