Navigating the Platform
- Why does my shipment have an exception?
- How do I request a quote?
- I paid for my shipment. Why is it Pending?
- What is a Custom Request and how do I submit one?
- Booking Self Ship via the ARTA Dashboard
- What happens if my quote request is disqualified?
- What does it mean when a Quote Request is “Closed”?
- Do ARTA’s rates expire?
- How does the search feature work?
- How do I configure email notifications?
- How do I invite other team members to join my Organization? What are role assignments?
- What is the status of my shipment?
- Once I’ve received a quote, can I make edits to my request prior to booking a shipment?
- What if I have too many items to add individually to the request form?