How customs works

Every cross border shipment will need documentation to be exported out of the origin country and will need to be cleared by local customs in the destination.

Arta collects all necessary information from the seller to export the shipment and the same information will be used by the destination country to import.

Typically for high value purchases, there are duties and taxes due to import the shipment. These costs are paid by the receiver and will need to be paid before they shipment can be delivered.

Arta does not include duties and taxes in our shipping costs. Duties and taxes may have been included if you booked shipping on one of our seller’s sites, please confirm with the seller.