Arta aims to provide comprehensive costs for the collection, packaging and delivery of your complex commodities.

To see what services are included on your shipment, visit your Tracking page.

Packaging

Packaging includes both labor and materials. Within our quote generator, each object is assessed based on size, value, and material to recommend the best type of packaging, which varies per shipping type. Arta also considers if objects can be packed with other similar items and how many can be safely packed together.

Examples

• A ring already in a ring box will need to be stabilized inside the mailing box to prevent the internal box from shifting inside, preventing damage to the external box and a deterrent for theft when identified as jewelry.
• A glass table will have the top removed and crated, and the base will be wrapped in a moving blanket, which will need the ends of the legs protected with additional bubble and cardboard.

Handling

Outside of moving the package from point A to B, there is labor to pull, package and prepare shipments for transport. Shipments may move in and out of facilities as they progress to delivery. At delivery, some Arta shipments include unpacking and installation.

Examples

• After collecting locally, a local warehouse must package and coordinate the release to a common courier like UPS, FedEx, or DHL.
• When a carrier delivers furniture to a residence, they can deliver it to a room of choice if booked in advance.

Transportation

Moving one-of-a-kind and high-value goods can require specialized transportation services. Although many shipments move on a common carrier network (UPS, FedEx, DHL), some shipments involve a network of trained technicians and experienced businesses that only move similar goods. Not only are the drivers and handlers familiar with the unique needs of these objects, but the vehicles can be equipped with air ride, climate control, or security.

Examples

• Select drivers account for time spent on site wrapping and loading furniture into a truck with other similar items.
• Premium vehicles with built-in art shelving for moving tall flexible canvases safely without crates.

Customs

Clearing an item through customs requires administration, warehousing, and handling. Customs agents often open packages to inspect that the declared work is inside, legitimate, and made of the materials stated. Packages will need to be moved from the airline warehouse to the customs warehouse to the delivery agent’s vehicle.

Examples

• The labor for a customs agent to open the face of a crate, unwrap the artwork, and inspect the content.
• The administration to file a permit required to transport restricted goods like Brazilian rosewood across borders.

Arta does not calculate or include duties and taxes owed to local customs authorities. These costs will be assessed as the shipment arrives in the destination country and you will be contacted to submit payment.

Transit Insurance

To protect your shipment while in transit, Arta offers our own Arta Transit Insurance - an all risks policy that covers loss, total damage, and even small cracks, dents, or abrasions that might occur while the piece is in motion. Objects are at their highest risk when being handled and packaged, which is why the premium for coverage is likely higher than your standard household policy. Our policy covers potential restoration or loss in value, which are services specific to unique and high-value goods.

Time

The one cost you may have never considered is your own time. Arta is facilitating each step of the process, from collection to clearance to local delivery. For larger and more expensive items, this can require 3-5 carriers to ensure experts are handling the piece at each step of the journey. Even for small packages, Arta communicates with the large common carriers (UPS, FedEx, DHL) to ensure that packages move along their network without exception. Arta is your single touchpoint throughout booking and delivery, eliminating even the time spent thinking of who to call.